Case study / taexel
Taexel: a platform for car services and clients
A web platform that helps car services and their clients manage information, discovery, and location-based search.
The product
Taexel is a web platform for car services and their clients, with map and search functionality for finding and managing service information.
The product challenge
A platform serving both businesses and customers has to make location, service information, and the next action understandable to different users. Search and discovery need to support the operational side of the service as well as the customer-facing experience.
What the project focused on
- A shared product foundation for car services and clients
- Location-aware discovery and search
- Clear information architecture for service and client workflows
- A web experience that can grow as the platform's needs become clearer
Product decisions
The product brings discovery and service information closer together so users do not have to reconstruct the relevant details across disconnected pages. That foundation leaves room for focused improvements based on how businesses and clients use the platform.
What comes next
Further work can prioritize the highest-value service workflows, improve search feedback, and make recurring tasks easier for both sides of the platform.